Help

HELP

For HELP email: help@hieronyvision.com

Here some FAQs:

PASSWORD RESET

In order to change your password, please navigate to your account and select account details, you can also follow this link here. Once you have navigated to the my account page, select the “Account Details” option from the left hand menu. On this page you will see the option to change your password.

CANCEL SUBSCRIPTION

If you would like to cancel your subscription please navigate to your Account Page through the website, or click here to go there directly.
Under the “Subscriptions” tab, you can remove any current subscription on your account. See below:

GIFT CARDS

Interested in gifting a membership? We have you covered. First navigate to the store from the top of the site, then select the Gift Cards category on the left side. Select the gift card of your choice on the following screen. The options are 1 Month, 3 Month, or 1 Year.

Please allow for 24 hours processing before receiving your gift card code. Once your code has arrived via email, share the gift card code to the individual of your choice. They will use this when signing up for a membership.

COMMENTING

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Just scroll to the bottom of any content page you’d like to chat with the community on.

Additional Questions/Issues

Please read our FAQ, or contact help@hieronyvision.com